Array ( [PREVIEW_PICTURE] => Array ( [ID] => 75995 [TIMESTAMP_X] => 24.09.2025 19:50:04 [MODULE_ID] => iblock [HEIGHT] => 733 [WIDTH] => 1100 [FILE_SIZE] => 95887 [CONTENT_TYPE] => image/jpeg [SUBDIR] => iblock/38a [FILE_NAME] => 38a8646180c0c6fac61c00cba95b94b0.jpg [ORIGINAL_NAME] => ship.jpg [DESCRIPTION] => [HANDLER_ID] => [EXTERNAL_ID] => aca16b2d3350fcfae524495059e52fee [~src] => [SRC] => /upload/iblock/38a/38a8646180c0c6fac61c00cba95b94b0.jpg [ALT] => CPS расследует деятельность туристического агентства из-за жалоб потребителей [TITLE] => CPS расследует деятельность туристического агентства из-за жалоб потребителей ) [~PREVIEW_PICTURE] => 75995 [ID] => 38546 [~ID] => 38546 [NAME] => CPS расследует деятельность туристического агентства из-за жалоб потребителей [~NAME] => CPS расследует деятельность туристического агентства из-за жалоб потребителей [IBLOCK_ID] => 2 [~IBLOCK_ID] => 2 [IBLOCK_SECTION_ID] => 2 [~IBLOCK_SECTION_ID] => 2 [DETAIL_TEXT] => Служба защиты прав потребителей (СПЗП) министерства торговли расследует жалобы потребителей на туристическое агентство за невыполнение своих обязательств перед клиентами, сообщил глава СПЗП Константинос Карайоргис.

После заявления Ассоциации потребителей Кипра о многочисленных жалобах на то, что туристическое агентство не организовало поездки и клиенты столкнулись с трудностями при получении возврата средств, Карайоргис подтвердил, что дело рассматривается СПЗП в соответствии с действующим законодательством.

Он пояснил, что изучаются все данные, включая финансовые последствия для потребителей, которые «оказываются в уязвимом положении», а также вопросы, связанные с гарантийными обязательствами.

Карайоргис добавил, что СПЗП сотрудничает с Ассоциацией туристических и туристических агентов Кипра (ACTTA) для активизации механизмов защиты от неплатёжеспособности в этом вопросе. [~DETAIL_TEXT] => Служба защиты прав потребителей (СПЗП) министерства торговли расследует жалобы потребителей на туристическое агентство за невыполнение своих обязательств перед клиентами, сообщил глава СПЗП Константинос Карайоргис.

После заявления Ассоциации потребителей Кипра о многочисленных жалобах на то, что туристическое агентство не организовало поездки и клиенты столкнулись с трудностями при получении возврата средств, Карайоргис подтвердил, что дело рассматривается СПЗП в соответствии с действующим законодательством.

Он пояснил, что изучаются все данные, включая финансовые последствия для потребителей, которые «оказываются в уязвимом положении», а также вопросы, связанные с гарантийными обязательствами.

Карайоргис добавил, что СПЗП сотрудничает с Ассоциацией туристических и туристических агентов Кипра (ACTTA) для активизации механизмов защиты от неплатёжеспособности в этом вопросе. [DETAIL_TEXT_TYPE] => html [~DETAIL_TEXT_TYPE] => html [PREVIEW_TEXT] => Служба защиты прав потребителей (СПЗП) министерства торговли расследует жалобы потребителей... [~PREVIEW_TEXT] => Служба защиты прав потребителей (СПЗП) министерства торговли расследует жалобы потребителей... [PREVIEW_TEXT_TYPE] => html [~PREVIEW_TEXT_TYPE] => html [DETAIL_PICTURE] => Array ( [SRC] => /upload/resize_cache/iblock/38a/600_400_1/38a8646180c0c6fac61c00cba95b94b0.jpg [WIDTH] => 600 [HEIGHT] => 399 ) [~DETAIL_PICTURE] => 75996 [ACTIVE_FROM] => 24.09.2025 19:50:00 [~ACTIVE_FROM] => 24.09.2025 19:50:00 [LIST_PAGE_URL] => /news/ [~LIST_PAGE_URL] => /news/ [DETAIL_PAGE_URL] => /news/society/cps-investigates-travel-agency-over-consumer-complaints/ [~DETAIL_PAGE_URL] => /news/society/cps-investigates-travel-agency-over-consumer-complaints/ [LANG_DIR] => / [~LANG_DIR] => / [CODE] => cps-investigates-travel-agency-over-consumer-complaints [~CODE] => cps-investigates-travel-agency-over-consumer-complaints [EXTERNAL_ID] => 38546 [~EXTERNAL_ID] => 38546 [IBLOCK_TYPE_ID] => news [~IBLOCK_TYPE_ID] => news [IBLOCK_CODE] => infoportal_news_s1 [~IBLOCK_CODE] => infoportal_news_s1 [IBLOCK_EXTERNAL_ID] => infoportal_news_s1 [~IBLOCK_EXTERNAL_ID] => infoportal_news_s1 [LID] => s1 [~LID] => s1 [NAV_RESULT] => [DISPLAY_ACTIVE_FROM] => 24 Сентября 2025 [IPROPERTY_VALUES] => Array ( ) [FIELDS] => Array ( [PREVIEW_PICTURE] => Array ( [ID] => 75995 [TIMESTAMP_X] => 24.09.2025 19:50:04 [MODULE_ID] => iblock [HEIGHT] => 733 [WIDTH] => 1100 [FILE_SIZE] => 95887 [CONTENT_TYPE] => image/jpeg [SUBDIR] => iblock/38a [FILE_NAME] => 38a8646180c0c6fac61c00cba95b94b0.jpg [ORIGINAL_NAME] => ship.jpg [DESCRIPTION] => [HANDLER_ID] => [EXTERNAL_ID] => aca16b2d3350fcfae524495059e52fee [~src] => [SRC] => /upload/iblock/38a/38a8646180c0c6fac61c00cba95b94b0.jpg [ALT] => CPS расследует деятельность туристического агентства из-за жалоб потребителей [TITLE] => CPS расследует деятельность туристического агентства из-за жалоб потребителей ) ) [PROPERTIES] => Array ( [ORIGINAL_URL] => Array ( [ID] => 51 [TIMESTAMP_X] => 2017-10-03 13:37:23 [IBLOCK_ID] => 2 [NAME] => Ссылка на сайте-источнике [ACTIVE] => Y [SORT] => 10 [CODE] => ORIGINAL_URL [DEFAULT_VALUE] => [PROPERTY_TYPE] => S [ROW_COUNT] => 1 [COL_COUNT] => 30 [LIST_TYPE] => L [MULTIPLE] => N [XML_ID] => [FILE_TYPE] => [MULTIPLE_CNT] => 5 [TMP_ID] => [LINK_IBLOCK_ID] => 0 [WITH_DESCRIPTION] => N [SEARCHABLE] => N [FILTRABLE] => N [IS_REQUIRED] => N [VERSION] => 1 [USER_TYPE] => [USER_TYPE_SETTINGS] => [HINT] => [PROPERTY_VALUE_ID] => 116895 [VALUE] => /2025/09/24/cps-investigates-travel-agency-over-consumer-complaints [DESCRIPTION] => [VALUE_ENUM] => [VALUE_XML_ID] => [VALUE_SORT] => [~VALUE] => /2025/09/24/cps-investigates-travel-agency-over-consumer-complaints [~DESCRIPTION] => [~NAME] => Ссылка на сайте-источнике [~DEFAULT_VALUE] => ) [THEME_EN] => Array ( [ID] => 280 [TIMESTAMP_X] => 2025-01-08 18:01:42 [IBLOCK_ID] => 2 [NAME] => Тема (en) [ACTIVE] => Y [SORT] => 20 [CODE] => THEME_EN [DEFAULT_VALUE] => [PROPERTY_TYPE] => S [ROW_COUNT] => 1 [COL_COUNT] => 30 [LIST_TYPE] => L [MULTIPLE] => N [XML_ID] => [FILE_TYPE] => [MULTIPLE_CNT] => 5 [TMP_ID] => [LINK_IBLOCK_ID] => 0 [WITH_DESCRIPTION] => Y [SEARCHABLE] => N [FILTRABLE] => Y [IS_REQUIRED] => N [VERSION] => 1 [USER_TYPE] => [USER_TYPE_SETTINGS] => [HINT] => [PROPERTY_VALUE_ID] => 116897 [VALUE] => CPS investigates travel agency over consumer complaints [DESCRIPTION] => [VALUE_ENUM] => [VALUE_XML_ID] => [VALUE_SORT] => [~VALUE] => CPS investigates travel agency over consumer complaints [~DESCRIPTION] => [~NAME] => Тема (en) [~DEFAULT_VALUE] => ) [TEXT_EN] => Array ( [ID] => 281 [TIMESTAMP_X] => 2025-01-08 18:01:42 [IBLOCK_ID] => 2 [NAME] => Текст новости (en) [ACTIVE] => Y [SORT] => 40 [CODE] => TEXT_EN [DEFAULT_VALUE] => [PROPERTY_TYPE] => S [ROW_COUNT] => 1 [COL_COUNT] => 30 [LIST_TYPE] => L [MULTIPLE] => N [XML_ID] => [FILE_TYPE] => [MULTIPLE_CNT] => 5 [TMP_ID] => [LINK_IBLOCK_ID] => 0 [WITH_DESCRIPTION] => Y [SEARCHABLE] => N [FILTRABLE] => Y [IS_REQUIRED] => N [VERSION] => 1 [USER_TYPE] => HTML [USER_TYPE_SETTINGS] => Array ( [height] => 200 ) [HINT] => [PROPERTY_VALUE_ID] => 116898 [VALUE] => Array ( [TEXT] => The consumer protection service (CPS) of the commerce ministry is investigating consumer complaints against a travel agency for failing to meet its obligations to customers, said Head of the CPS, Konstantinos Karayiorgis. Following a statement from the Cyprus Consumers Association about many complaints over the travel agency’s failure to run organised trips and difficulties customers faced in obtaining refunds, Karayiorgis confirmed that the case is under review by the CPS in accordance with relevant legislation. He explained that all data are being examined, including the financial impact on consumers, who “appear to be left vulnerable”, as well as issues related to the guarantee bonds. Karayiorgis added that the CPS is cooperating with the Association of Cyprus Travel and Tourism Agents (ACTTA) to activate protection mechanisms against insolvency in this matter. [TYPE] => HTML ) [DESCRIPTION] => [VALUE_ENUM] => [VALUE_XML_ID] => [VALUE_SORT] => [~VALUE] => Array ( [TEXT] => The consumer protection service (CPS) of the commerce ministry is investigating consumer complaints against a travel agency for failing to meet its obligations to customers, said Head of the CPS, Konstantinos Karayiorgis. Following a statement from the Cyprus Consumers Association about many complaints over the travel agency’s failure to run organised trips and difficulties customers faced in obtaining refunds, Karayiorgis confirmed that the case is under review by the CPS in accordance with relevant legislation. He explained that all data are being examined, including the financial impact on consumers, who “appear to be left vulnerable”, as well as issues related to the guarantee bonds. Karayiorgis added that the CPS is cooperating with the Association of Cyprus Travel and Tourism Agents (ACTTA) to activate protection mechanisms against insolvency in this matter. 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[LAST_CONV_ELEMENT] => 0 [~LAST_CONV_ELEMENT] => 0 [SOCNET_GROUP_ID] => [~SOCNET_GROUP_ID] => [EDIT_FILE_BEFORE] => [~EDIT_FILE_BEFORE] => [EDIT_FILE_AFTER] => [~EDIT_FILE_AFTER] => [SECTIONS_NAME] => Разделы [~SECTIONS_NAME] => Разделы [SECTION_NAME] => Раздел [~SECTION_NAME] => Раздел [ELEMENTS_NAME] => Новости [~ELEMENTS_NAME] => Новости [ELEMENT_NAME] => Новость [~ELEMENT_NAME] => Новость [EXTERNAL_ID] => infoportal_news_s1 [~EXTERNAL_ID] => infoportal_news_s1 [LANG_DIR] => / [~LANG_DIR] => / [SERVER_NAME] => russiancyprus.news [~SERVER_NAME] => russiancyprus.news ) [SECTION] => Array ( [PATH] => Array ( [0] => Array ( [ID] => 2 [~ID] => 2 [TIMESTAMP_X] => 2025-01-20 22:54:27 [~TIMESTAMP_X] => 2025-01-20 22:54:27 [MODIFIED_BY] => 1 [~MODIFIED_BY] => 1 [DATE_CREATE] => 2015-04-24 10:15:32 [~DATE_CREATE] => 2015-04-24 10:15:32 [CREATED_BY] => 1 [~CREATED_BY] => 1 [IBLOCK_ID] => 2 [~IBLOCK_ID] => 2 [IBLOCK_SECTION_ID] => [~IBLOCK_SECTION_ID] => [ACTIVE] => Y [~ACTIVE] => Y [GLOBAL_ACTIVE] => Y [~GLOBAL_ACTIVE] => Y [SORT] => 5 [~SORT] => 5 [NAME] => Общество и политика [~NAME] => Общество и политика [PICTURE] => [~PICTURE] => [LEFT_MARGIN] => 1 [~LEFT_MARGIN] => 1 [RIGHT_MARGIN] => 2 [~RIGHT_MARGIN] => 2 [DEPTH_LEVEL] => 1 [~DEPTH_LEVEL] => 1 [DESCRIPTION] => [~DESCRIPTION] => [DESCRIPTION_TYPE] => text [~DESCRIPTION_TYPE] => text [SEARCHABLE_CONTENT] => Общество и политика [~SEARCHABLE_CONTENT] => Общество и политика [CODE] => society [~CODE] => society [XML_ID] => 111 [~XML_ID] => 111 [TMP_ID] => [~TMP_ID] => [DETAIL_PICTURE] => [~DETAIL_PICTURE] => [SOCNET_GROUP_ID] => [~SOCNET_GROUP_ID] => [LIST_PAGE_URL] => /news/ [~LIST_PAGE_URL] => /news/ [SECTION_PAGE_URL] => /news/society/ [~SECTION_PAGE_URL] => /news/society/ [IBLOCK_TYPE_ID] => news [~IBLOCK_TYPE_ID] => news [IBLOCK_CODE] => infoportal_news_s1 [~IBLOCK_CODE] => infoportal_news_s1 [IBLOCK_EXTERNAL_ID] => infoportal_news_s1 [~IBLOCK_EXTERNAL_ID] => infoportal_news_s1 [EXTERNAL_ID] => 111 [~EXTERNAL_ID] => 111 [IPROPERTY_VALUES] => Array ( ) ) ) ) [SECTION_URL] => /news/society/ [ITEMS_THEME] => Array ( ) )