Array ( [PREVIEW_PICTURE] => Array ( [ID] => 76941 [TIMESTAMP_X] => 14.10.2025 20:30:04 [MODULE_ID] => iblock [HEIGHT] => 733 [WIDTH] => 1100 [FILE_SIZE] => 68594 [CONTENT_TYPE] => image/jpeg [SUBDIR] => iblock/746 [FILE_NAME] => 74605813bc1ed662720f9bb33ad2bb91.jpg [ORIGINAL_NAME] => airplane-aeroplane-air-travel-travelling-3.jpg [DESCRIPTION] => [HANDLER_ID] => [EXTERNAL_ID] => 05103744e256a6ea3350f184e33abd64 [~src] => [SRC] => /upload/iblock/746/74605813bc1ed662720f9bb33ad2bb91.jpg [ALT] => Обман туристов турагентством [TITLE] => Обман туристов турагентством ) [~PREVIEW_PICTURE] => 76941 [ID] => 39026 [~ID] => 39026 [NAME] => Обман туристов турагентством [~NAME] => Обман туристов турагентством [IBLOCK_ID] => 2 [~IBLOCK_ID] => 2 [IBLOCK_SECTION_ID] => 2 [~IBLOCK_SECTION_ID] => 2 [DETAIL_TEXT] => Туроператор, обанкротившийся этим летом, похоже, обманывал клиентов, привлекая их, несмотря на то, что знал о финансовых проблемах компании, — об этом стало известно депутатам во вторник.

Дело касается туристического агентства Efi Strakottou Travel & Tours Limited, которое в августе сообщило о своей неспособности выполнить финансовые обязательства — оно обанкротилось.

В сентябре Служба защиты прав потребителей (министерство торговли) опубликовала заявление, в котором предупредила потребителей о неплатёжеспособности туристического агентства и призвала пострадавших клиентов подать заявление на компенсацию до 24 октября.

Представитель государственной службы сообщил депутатам, что на данный момент у них нет чёткого представления о количестве пострадавших клиентов и суммах, которые они заплатили, поскольку процесс всё ещё продолжается.

Из информации, полученной на заседании комитета по торговле Палаты представителей, следует, что бизнес был застрахован на сумму до 12 000 евро — это соответствует 20% оборота, который компания объявила в Ассоциации туристических агентов и туризма Кипра (Actta).

Actta — назначенный регулятор для туристических агентов.

Но Мариос Друшиотис из ассоциации потребителей сказал, что реальные цифры на самом деле известны: пострадали в общей сложности 228 клиентов, которые заплатили туристическому агентству 103 000 евро за различные пакеты услуг.

Друшиотис раскритиковал Actta и Службу защиты прав потребителей за небрежный мониторинг, заявив, что, если пострадавшим клиентам не будет выплачена компенсация, его ассоциация примет меры в судебном порядке.

Он напомнил, что предупреждал о таких рисках ещё в 2019 году, когда произошёл аналогичный инцидент — в то время ещё более серьёзный.

Христос Христоу, заместитель председателя Actta, отметил, что агенты должны представить прогноз оборота, основанный на продаже туристических пакетов. Страховое покрытие в случае банкротства бизнеса составляет 20% от заявленного оборота.

В данном случае туристический агент заявил о обороте в 60 000 евро, тогда как жалобы клиентов, оставшихся ни с чем, касаются суммы свыше 100 000 евро.

Христоу заявил о «мошенничестве» со стороны туристического агента.

Он сказал, что бизнес обманул клиентов, чтобы получить их деньги, увеличив оборот незадолго до объявления о своей неплатёжеспособности.

Служба защиты прав потребителей сообщила, что пробелы в соответствующем законодательстве были замечены два года назад.

Депутат от «зелёных» Ставрос Пападурис, который вынес этот вопрос на обсуждение, призвал установить личность бухгалтера туристического агентства, который подписал отчёт о якобы мошенническом обороте в 60 000 евро. [~DETAIL_TEXT] => Туроператор, обанкротившийся этим летом, похоже, обманывал клиентов, привлекая их, несмотря на то, что знал о финансовых проблемах компании, — об этом стало известно депутатам во вторник.

Дело касается туристического агентства Efi Strakottou Travel & Tours Limited, которое в августе сообщило о своей неспособности выполнить финансовые обязательства — оно обанкротилось.

В сентябре Служба защиты прав потребителей (министерство торговли) опубликовала заявление, в котором предупредила потребителей о неплатёжеспособности туристического агентства и призвала пострадавших клиентов подать заявление на компенсацию до 24 октября.

Представитель государственной службы сообщил депутатам, что на данный момент у них нет чёткого представления о количестве пострадавших клиентов и суммах, которые они заплатили, поскольку процесс всё ещё продолжается.

Из информации, полученной на заседании комитета по торговле Палаты представителей, следует, что бизнес был застрахован на сумму до 12 000 евро — это соответствует 20% оборота, который компания объявила в Ассоциации туристических агентов и туризма Кипра (Actta).

Actta — назначенный регулятор для туристических агентов.

Но Мариос Друшиотис из ассоциации потребителей сказал, что реальные цифры на самом деле известны: пострадали в общей сложности 228 клиентов, которые заплатили туристическому агентству 103 000 евро за различные пакеты услуг.

Друшиотис раскритиковал Actta и Службу защиты прав потребителей за небрежный мониторинг, заявив, что, если пострадавшим клиентам не будет выплачена компенсация, его ассоциация примет меры в судебном порядке.

Он напомнил, что предупреждал о таких рисках ещё в 2019 году, когда произошёл аналогичный инцидент — в то время ещё более серьёзный.

Христос Христоу, заместитель председателя Actta, отметил, что агенты должны представить прогноз оборота, основанный на продаже туристических пакетов. Страховое покрытие в случае банкротства бизнеса составляет 20% от заявленного оборота.

В данном случае туристический агент заявил о обороте в 60 000 евро, тогда как жалобы клиентов, оставшихся ни с чем, касаются суммы свыше 100 000 евро.

Христоу заявил о «мошенничестве» со стороны туристического агента.

Он сказал, что бизнес обманул клиентов, чтобы получить их деньги, увеличив оборот незадолго до объявления о своей неплатёжеспособности.

Служба защиты прав потребителей сообщила, что пробелы в соответствующем законодательстве были замечены два года назад.

Депутат от «зелёных» Ставрос Пападурис, который вынес этот вопрос на обсуждение, призвал установить личность бухгалтера туристического агентства, который подписал отчёт о якобы мошенническом обороте в 60 000 евро. [DETAIL_TEXT_TYPE] => html [~DETAIL_TEXT_TYPE] => html [PREVIEW_TEXT] => Туроператор, обанкротившийся этим летом, похоже, обманывал клиентов, привлекая их... [~PREVIEW_TEXT] => Туроператор, обанкротившийся этим летом, похоже, обманывал клиентов, привлекая их... 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The case concerns the travel agency Efi Strakottou Travel & Tours Limited, which in August notified that it was unable to meet its financial obligations – it went bust. In September, the Consumer Protection Service (commerce ministry) put out a statement advising consumers that the travel agent in question was insolvent, calling on any affected customers to apply for compensation by October 24. An official with the government service told MPs that, to date, they have no clear picture as to the number of burned customers or the amounts they paid, as the process is still ongoing. From information heard at the House commerce committee, the business appears to have been insured up to €12,000 – corresponding to the 20 per cent of turnover it had declared to the Association of Cyprus Travel & Tourism Agents (Actta). Actta is the designated regulator for travel and tourism agents. But Marios Droushiotis, of the consumers association, said the real figures are in fact available: a total of 228 customers were impacted, altogether paying the travel agent €103,000 to purchase various packages. Droushiotis criticised both Actta and the Consumer Protection Service for negligent monitoring, saying that unless the affected punters are compensated his association would take legal action. He recalled that he had warned of such risks as far back as 2019, when a similar incident occurred – at the time, an even worse one. Christos Christou, the Actta vice-chairman, noted that agents must submit a turnover forecast based on the sale of travel packages. The coverage, in the event a business goes under, amounts to 20 per cent of the declared turnover. In this particular case, the travel agent had declared 60,000 in turnover – whereas the complaints from customers left in the lurch concern an amount over €100,000. Christou spoke of “fraud” on the part of the travel agent. He said the business had deceived customers to get their money, raising its turnover shortly before it declared insolvency. Coming back, the Consumer Protection Service said that gaps in the relevant legislation had been noticed two years ago. Greens MP Stavros Papadouris – who tabled the matter for discussion – called for identifying the travel agent’s accountant who signed off on the apparently fraudulent €60,000 turnover. [TYPE] => HTML ) [DESCRIPTION] => [VALUE_ENUM] => [VALUE_XML_ID] => [VALUE_SORT] => [~VALUE] => Array ( [TEXT] => A travel agent who went bankrupt this summer appears to have conned customers, drawing them in despite knowing the business was going under, MPs heard on Tuesday. The case concerns the travel agency Efi Strakottou Travel & Tours Limited, which in August notified that it was unable to meet its financial obligations – it went bust. In September, the Consumer Protection Service (commerce ministry) put out a statement advising consumers that the travel agent in question was insolvent, calling on any affected customers to apply for compensation by October 24. An official with the government service told MPs that, to date, they have no clear picture as to the number of burned customers or the amounts they paid, as the process is still ongoing. From information heard at the House commerce committee, the business appears to have been insured up to €12,000 – corresponding to the 20 per cent of turnover it had declared to the Association of Cyprus Travel & Tourism Agents (Actta). Actta is the designated regulator for travel and tourism agents. But Marios Droushiotis, of the consumers association, said the real figures are in fact available: a total of 228 customers were impacted, altogether paying the travel agent €103,000 to purchase various packages. Droushiotis criticised both Actta and the Consumer Protection Service for negligent monitoring, saying that unless the affected punters are compensated his association would take legal action. He recalled that he had warned of such risks as far back as 2019, when a similar incident occurred – at the time, an even worse one. Christos Christou, the Actta vice-chairman, noted that agents must submit a turnover forecast based on the sale of travel packages. The coverage, in the event a business goes under, amounts to 20 per cent of the declared turnover. In this particular case, the travel agent had declared 60,000 in turnover – whereas the complaints from customers left in the lurch concern an amount over €100,000. Christou spoke of “fraud” on the part of the travel agent. He said the business had deceived customers to get their money, raising its turnover shortly before it declared insolvency. Coming back, the Consumer Protection Service said that gaps in the relevant legislation had been noticed two years ago. Greens MP Stavros Papadouris – who tabled the matter for discussion – called for identifying the travel agent’s accountant who signed off on the apparently fraudulent €60,000 turnover. 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[NAME] => Главная новость главной страницы [ACTIVE] => Y [SORT] => 500 [CODE] => MAIN [DEFAULT_VALUE] => [PROPERTY_TYPE] => L [ROW_COUNT] => 1 [COL_COUNT] => 30 [LIST_TYPE] => C [MULTIPLE] => N [XML_ID] => 55 [FILE_TYPE] => [MULTIPLE_CNT] => 5 [TMP_ID] => [LINK_IBLOCK_ID] => 0 [WITH_DESCRIPTION] => N [SEARCHABLE] => N [FILTRABLE] => N [IS_REQUIRED] => N [VERSION] => 1 [USER_TYPE] => [USER_TYPE_SETTINGS] => [HINT] => [PROPERTY_VALUE_ID] => [VALUE] => [DESCRIPTION] => [VALUE_ENUM] => [VALUE_XML_ID] => [VALUE_SORT] => [VALUE_ENUM_ID] => [~VALUE] => [~DESCRIPTION] => [~NAME] => Главная новость главной страницы [~DEFAULT_VALUE] => ) [THEME] => Array ( [ID] => 7 [TIMESTAMP_X] => 2015-04-24 10:27:06 [IBLOCK_ID] => 2 [NAME] => Тема [ACTIVE] => Y [SORT] => 500 [CODE] => THEME [DEFAULT_VALUE] => [PROPERTY_TYPE] => E [ROW_COUNT] => 1 [COL_COUNT] => 30 [LIST_TYPE] => L [MULTIPLE] => Y [XML_ID] => 54 [FILE_TYPE] => [MULTIPLE_CNT] => 5 [TMP_ID] => [LINK_IBLOCK_ID] => 1 [WITH_DESCRIPTION] => N [SEARCHABLE] => N [FILTRABLE] => N [IS_REQUIRED] => N [VERSION] => 1 [USER_TYPE] => EAutocomplete [USER_TYPE_SETTINGS] => Array ( [VIEW] => A [SHOW_ADD] => Y [MAX_WIDTH] => 250 [MIN_HEIGHT] => 24 [MAX_HEIGHT] => 1000 [BAN_SYM] => ,; [REP_SYM] => [OTHER_REP_SYM] => [IBLOCK_MESS] => Y ) [HINT] => [PROPERTY_VALUE_ID] => [VALUE] => [DESCRIPTION] => [VALUE_ENUM] => [VALUE_XML_ID] => [VALUE_SORT] => [~VALUE] => [~DESCRIPTION] => [~NAME] => Тема [~DEFAULT_VALUE] => ) [LINK_SOURCE] => Array ( [ID] => 8 [TIMESTAMP_X] => 2015-05-25 16:39:08 [IBLOCK_ID] => 2 [NAME] => Источник [ACTIVE] => Y [SORT] => 500 [CODE] => LINK_SOURCE [DEFAULT_VALUE] => russiancyprus [PROPERTY_TYPE] => S [ROW_COUNT] => 1 [COL_COUNT] => 30 [LIST_TYPE] => L [MULTIPLE] => N [XML_ID] => 53 [FILE_TYPE] => [MULTIPLE_CNT] => 5 [TMP_ID] => [LINK_IBLOCK_ID] => 0 [WITH_DESCRIPTION] => N [SEARCHABLE] => N [FILTRABLE] => N [IS_REQUIRED] => N [VERSION] => 1 [USER_TYPE] => [USER_TYPE_SETTINGS] => [HINT] => [PROPERTY_VALUE_ID] => 120720 [VALUE] => cyprus-mail.com [DESCRIPTION] => [VALUE_ENUM] => [VALUE_XML_ID] => [VALUE_SORT] => [~VALUE] => cyprus-mail.com [~DESCRIPTION] => [~NAME] => Источник [~DEFAULT_VALUE] => russiancyprus ) [IS_SENT_TO_CHANEL] => Array ( [ID] => 167 [TIMESTAMP_X] => 2020-06-25 17:42:19 [IBLOCK_ID] => 2 [NAME] => Is sent to telegram [ACTIVE] => Y [SORT] => 500 [CODE] => IS_SENT_TO_CHANEL [DEFAULT_VALUE] => [PROPERTY_TYPE] => N [ROW_COUNT] => 1 [COL_COUNT] => 30 [LIST_TYPE] => L [MULTIPLE] => N [XML_ID] => [FILE_TYPE] => [MULTIPLE_CNT] => 5 [TMP_ID] => [LINK_IBLOCK_ID] => 0 [WITH_DESCRIPTION] => N [SEARCHABLE] => N [FILTRABLE] => N [IS_REQUIRED] => N [VERSION] => 1 [USER_TYPE] => [USER_TYPE_SETTINGS] => [HINT] => [PROPERTY_VALUE_ID] => 120729 [VALUE] => 1 [DESCRIPTION] => [VALUE_ENUM] => [VALUE_XML_ID] => [VALUE_SORT] => [~VALUE] => 1 [~DESCRIPTION] => [~NAME] => Is sent to telegram [~DEFAULT_VALUE] => ) [YANDEX_TASK_ID_THEME] => Array ( [ID] => 285 [TIMESTAMP_X] => 2025-01-20 21:25:08 [IBLOCK_ID] => 2 [NAME] => YANDEX TASK ID FOR THEME [ACTIVE] => Y [SORT] => 900 [CODE] => YANDEX_TASK_ID_THEME [DEFAULT_VALUE] => [PROPERTY_TYPE] => S [ROW_COUNT] => 1 [COL_COUNT] => 30 [LIST_TYPE] => L [MULTIPLE] => N [XML_ID] => [FILE_TYPE] => [MULTIPLE_CNT] => 5 [TMP_ID] => [LINK_IBLOCK_ID] => 0 [WITH_DESCRIPTION] => N [SEARCHABLE] => N [FILTRABLE] => N [IS_REQUIRED] => N [VERSION] => 1 [USER_TYPE] => [USER_TYPE_SETTINGS] => [HINT] => [PROPERTY_VALUE_ID] => 120725 [VALUE] => d7qfnfhvmvndt69vvaj1 [DESCRIPTION] => [VALUE_ENUM] => [VALUE_XML_ID] => [VALUE_SORT] => [~VALUE] => d7qfnfhvmvndt69vvaj1 [~DESCRIPTION] => [~NAME] => YANDEX TASK ID FOR THEME [~DEFAULT_VALUE] => ) [YANDEX_TASK_ID] => Array ( [ID] => 284 [TIMESTAMP_X] => 2025-01-20 20:37:32 [IBLOCK_ID] => 2 [NAME] => YANDEX TASK ID [ACTIVE] => Y [SORT] => 1000 [CODE] => YANDEX_TASK_ID [DEFAULT_VALUE] => [PROPERTY_TYPE] => S [ROW_COUNT] => 1 [COL_COUNT] => 30 [LIST_TYPE] => L [MULTIPLE] => N [XML_ID] => [FILE_TYPE] => [MULTIPLE_CNT] => 5 [TMP_ID] => [LINK_IBLOCK_ID] => 0 [WITH_DESCRIPTION] => N [SEARCHABLE] => N [FILTRABLE] => N [IS_REQUIRED] => N [VERSION] => 1 [USER_TYPE] => [USER_TYPE_SETTINGS] => [HINT] => [PROPERTY_VALUE_ID] => 120726 [VALUE] => d7q2d9gi949o25j0efj3 [DESCRIPTION] => [VALUE_ENUM] => [VALUE_XML_ID] => [VALUE_SORT] => [~VALUE] => d7q2d9gi949o25j0efj3 [~DESCRIPTION] => [~NAME] => YANDEX TASK ID [~DEFAULT_VALUE] => ) ) [DISPLAY_PROPERTIES] => Array ( ) [IBLOCK] => Array ( [ID] => 2 [~ID] => 2 [TIMESTAMP_X] => 20.01.2025 22:57:06 [~TIMESTAMP_X] => 20.01.2025 22:57:06 [IBLOCK_TYPE_ID] => news [~IBLOCK_TYPE_ID] => news [LID] => s1 [~LID] => s1 [CODE] => infoportal_news_s1 [~CODE] => infoportal_news_s1 [NAME] => Новости [~NAME] => Новости [ACTIVE] => Y [~ACTIVE] => Y [SORT] => 500 [~SORT] => 500 [LIST_PAGE_URL] => /news/ [~LIST_PAGE_URL] => /news/ [DETAIL_PAGE_URL] => #SITE_DIR#/news/#SECTION_CODE#/#CODE#/ [~DETAIL_PAGE_URL] => #SITE_DIR#/news/#SECTION_CODE#/#CODE#/ [SECTION_PAGE_URL] => #SITE_DIR#/news/#CODE#/ [~SECTION_PAGE_URL] => #SITE_DIR#/news/#CODE#/ [PICTURE] => [~PICTURE] => [DESCRIPTION] => [~DESCRIPTION] => [DESCRIPTION_TYPE] => text [~DESCRIPTION_TYPE] => text [RSS_TTL] => 24 [~RSS_TTL] => 24 [RSS_ACTIVE] => Y [~RSS_ACTIVE] => Y [RSS_FILE_ACTIVE] => N [~RSS_FILE_ACTIVE] => N [RSS_FILE_LIMIT] => 0 [~RSS_FILE_LIMIT] => 0 [RSS_FILE_DAYS] => 0 [~RSS_FILE_DAYS] => 0 [RSS_YANDEX_ACTIVE] => N [~RSS_YANDEX_ACTIVE] => N [XML_ID] => infoportal_news_s1 [~XML_ID] => infoportal_news_s1 [TMP_ID] => adf9113ce97738184efe133d53e3d656 [~TMP_ID] => adf9113ce97738184efe133d53e3d656 [INDEX_ELEMENT] => Y [~INDEX_ELEMENT] => Y [INDEX_SECTION] => N [~INDEX_SECTION] => N [WORKFLOW] => N [~WORKFLOW] => N [BIZPROC] => N [~BIZPROC] => N [SECTION_CHOOSER] => L [~SECTION_CHOOSER] => L [LIST_MODE] => [~LIST_MODE] => [RIGHTS_MODE] => S [~RIGHTS_MODE] => S [SECTION_PROPERTY] => [~SECTION_PROPERTY] => [PROPERTY_INDEX] => [~PROPERTY_INDEX] => [VERSION] => 1 [~VERSION] => 1 [LAST_CONV_ELEMENT] => 0 [~LAST_CONV_ELEMENT] => 0 [SOCNET_GROUP_ID] => [~SOCNET_GROUP_ID] => [EDIT_FILE_BEFORE] => [~EDIT_FILE_BEFORE] => [EDIT_FILE_AFTER] => [~EDIT_FILE_AFTER] => [SECTIONS_NAME] => Разделы [~SECTIONS_NAME] => Разделы [SECTION_NAME] => Раздел [~SECTION_NAME] => Раздел [ELEMENTS_NAME] => Новости [~ELEMENTS_NAME] => Новости [ELEMENT_NAME] => Новость [~ELEMENT_NAME] => Новость [EXTERNAL_ID] => infoportal_news_s1 [~EXTERNAL_ID] => infoportal_news_s1 [LANG_DIR] => / [~LANG_DIR] => / [SERVER_NAME] => russiancyprus.news [~SERVER_NAME] => russiancyprus.news ) [SECTION] => Array ( [PATH] => Array ( [0] => Array ( [ID] => 2 [~ID] => 2 [TIMESTAMP_X] => 2025-01-20 22:54:27 [~TIMESTAMP_X] => 2025-01-20 22:54:27 [MODIFIED_BY] => 1 [~MODIFIED_BY] => 1 [DATE_CREATE] => 2015-04-24 10:15:32 [~DATE_CREATE] => 2015-04-24 10:15:32 [CREATED_BY] => 1 [~CREATED_BY] => 1 [IBLOCK_ID] => 2 [~IBLOCK_ID] => 2 [IBLOCK_SECTION_ID] => [~IBLOCK_SECTION_ID] => [ACTIVE] => Y [~ACTIVE] => Y [GLOBAL_ACTIVE] => Y [~GLOBAL_ACTIVE] => Y [SORT] => 5 [~SORT] => 5 [NAME] => Общество и политика [~NAME] => Общество и политика [PICTURE] => [~PICTURE] => [LEFT_MARGIN] => 1 [~LEFT_MARGIN] => 1 [RIGHT_MARGIN] => 2 [~RIGHT_MARGIN] => 2 [DEPTH_LEVEL] => 1 [~DEPTH_LEVEL] => 1 [DESCRIPTION] => [~DESCRIPTION] => [DESCRIPTION_TYPE] => text [~DESCRIPTION_TYPE] => text [SEARCHABLE_CONTENT] => Общество и политика [~SEARCHABLE_CONTENT] => Общество и политика [CODE] => society [~CODE] => society [XML_ID] => 111 [~XML_ID] => 111 [TMP_ID] => [~TMP_ID] => [DETAIL_PICTURE] => [~DETAIL_PICTURE] => [SOCNET_GROUP_ID] => [~SOCNET_GROUP_ID] => [LIST_PAGE_URL] => /news/ [~LIST_PAGE_URL] => /news/ [SECTION_PAGE_URL] => /news/society/ [~SECTION_PAGE_URL] => /news/society/ [IBLOCK_TYPE_ID] => news [~IBLOCK_TYPE_ID] => news [IBLOCK_CODE] => infoportal_news_s1 [~IBLOCK_CODE] => infoportal_news_s1 [IBLOCK_EXTERNAL_ID] => infoportal_news_s1 [~IBLOCK_EXTERNAL_ID] => infoportal_news_s1 [EXTERNAL_ID] => 111 [~EXTERNAL_ID] => 111 [IPROPERTY_VALUES] => Array ( ) ) ) ) [SECTION_URL] => /news/society/ [ITEMS_THEME] => Array ( ) )