Array ( [PREVIEW_PICTURE] => Array ( [ID] => 78164 [TIMESTAMP_X] => 19.11.2025 04:30:04 [MODULE_ID] => iblock [HEIGHT] => 733 [WIDTH] => 1100 [FILE_SIZE] => 102477 [CONTENT_TYPE] => image/jpeg [SUBDIR] => iblock/ffe [FILE_NAME] => ffe1eb39c8e29131b46d11d5f9b0b88e.jpg [ORIGINAL_NAME] => internet.jpg [DESCRIPTION] => [HANDLER_ID] => [EXTERNAL_ID] => 69684bba7d727383f752f61777fe0787 [~src] => [SRC] => /upload/iblock/ffe/ffe1eb39c8e29131b46d11d5f9b0b88e.jpg [ALT] => Удовлетворённость интернет-услугами продолжает расти [TITLE] => Удовлетворённость интернет-услугами продолжает расти ) [~PREVIEW_PICTURE] => 78164 [ID] => 39645 [~ID] => 39645 [NAME] => Удовлетворённость интернет-услугами продолжает расти [~NAME] => Удовлетворённость интернет-услугами продолжает расти [IBLOCK_ID] => 2 [~IBLOCK_ID] => 2 [IBLOCK_SECTION_ID] => 2 [~IBLOCK_SECTION_ID] => 2 [DETAIL_TEXT] => Удовлетворённость потребителей интернет-услугами на Кипре в 2025 году осталась высокой, показал опрос, проведённый Комиссией по коммуникациям во вторник.

Анкетирование, подготовленное группой по наблюдению за рынком при комиссаре, охватило 1 201 человека — 801 из городских районов и 400 из сельских — в период с 30 июля по 8 августа.

Удовлетворённость постоянными интернет-услугами в этом году достигла 8,3 из десяти, что представляет собой незначительный рост на 0,1 по сравнению с 2024 годом.

Однако удовлетворённость качеством и ценой услуги снизилась на 0,1 — с 7,6 из десяти по сравнению с предыдущими тремя годами.

Опрос показал, что 80 % респондентов не знали подробностей о производительности своего интернета, как указано в соглашениях с провайдерами, что на четыре процента больше, чем в прошлом году.

В частности, 50 % не знали скорости загрузки, а 62 % — скорости загрузки.

Несмотря на это, доля пользователей, которые не измеряют производительность своего интернета, значительно снизилась: с восьми из десяти в предыдущие годы до шести из десяти в этом году.

Потребители оценили свою удовлетворённость скоростью загрузки и выгрузки, а также временем отклика сети в 7,9 из десяти, а общую надёжность — в 8,1 из десяти.

Среди пользователей 88 % в основном выходили в интернет через беспроводные соединения (Wi-Fi), а 78 % использовали мобильные телефоны в качестве основных устройств для доступа в интернет.

Опрос также показал, что 29 % пользователей хотя бы раз в месяц сталкивались с полной потерей связи, а 24 % никогда не сталкивались с такими сбоями.

Из тех, кто сообщил о плохом соединении, десять процентов замечали проблемы чаще всего между 20:00 и 22:00, а 82 процента назвали постоянные операционные проблемы основной причиной.

Несмотря на это, удовлетворённость тем, как провайдеры рассматривают жалобы, улучшилась до 7,5 из десяти по сравнению с 7,4 в предыдущие два года.

Основными причинами, по которым потребители меняли провайдеров, были более низкие тарифы (35 %), плохое качество сети (30 %) и повышение фиксированной стоимости услуг (17 %). [~DETAIL_TEXT] => Удовлетворённость потребителей интернет-услугами на Кипре в 2025 году осталась высокой, показал опрос, проведённый Комиссией по коммуникациям во вторник.

Анкетирование, подготовленное группой по наблюдению за рынком при комиссаре, охватило 1 201 человека — 801 из городских районов и 400 из сельских — в период с 30 июля по 8 августа.

Удовлетворённость постоянными интернет-услугами в этом году достигла 8,3 из десяти, что представляет собой незначительный рост на 0,1 по сравнению с 2024 годом.

Однако удовлетворённость качеством и ценой услуги снизилась на 0,1 — с 7,6 из десяти по сравнению с предыдущими тремя годами.

Опрос показал, что 80 % респондентов не знали подробностей о производительности своего интернета, как указано в соглашениях с провайдерами, что на четыре процента больше, чем в прошлом году.

В частности, 50 % не знали скорости загрузки, а 62 % — скорости загрузки.

Несмотря на это, доля пользователей, которые не измеряют производительность своего интернета, значительно снизилась: с восьми из десяти в предыдущие годы до шести из десяти в этом году.

Потребители оценили свою удовлетворённость скоростью загрузки и выгрузки, а также временем отклика сети в 7,9 из десяти, а общую надёжность — в 8,1 из десяти.

Среди пользователей 88 % в основном выходили в интернет через беспроводные соединения (Wi-Fi), а 78 % использовали мобильные телефоны в качестве основных устройств для доступа в интернет.

Опрос также показал, что 29 % пользователей хотя бы раз в месяц сталкивались с полной потерей связи, а 24 % никогда не сталкивались с такими сбоями.

Из тех, кто сообщил о плохом соединении, десять процентов замечали проблемы чаще всего между 20:00 и 22:00, а 82 процента назвали постоянные операционные проблемы основной причиной.

Несмотря на это, удовлетворённость тем, как провайдеры рассматривают жалобы, улучшилась до 7,5 из десяти по сравнению с 7,4 в предыдущие два года.

Основными причинами, по которым потребители меняли провайдеров, были более низкие тарифы (35 %), плохое качество сети (30 %) и повышение фиксированной стоимости услуг (17 %). [DETAIL_TEXT_TYPE] => html [~DETAIL_TEXT_TYPE] => html [PREVIEW_TEXT] => Удовлетворённость потребителей интернет-услугами на Кипре в 2025 году осталась высокой... [~PREVIEW_TEXT] => Удовлетворённость потребителей интернет-услугами на Кипре в 2025 году осталась высокой... 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The questionnaire, prepared by the commissioner’s market observatory team, surveyed 1,201 individuals – 801 from urban areas and 400 from rural – between July 30 and August 8. Satisfaction with permanent internet services reached 8.3 out of ten this year, a slight increase of 0.1 from 2024. However, satisfaction with the quality and price of the service dropped by 0.1 from the 7.6 out of ten compared to the previous three years. The survey found that 80 per cent of respondents were unaware of their internet performance details as specified in provider agreements, marking a four per cent increase from last year. Specifically, 50 per cent did not know their download speed, and 62 per cent were unaware of their upload speed. Despite this, the proportion of users who do not measure their internet performance fell significantly, from eight in ten in previous years to six in ten this year. Consumers rated their satisfaction with upload and download speeds, as well as network response time, at 7.9 out of ten, and overall reliability at 8.1 out of ten. Among users, 88 per cent primarily accessed the internet via wireless connections (wifi), and 78 per cent used mobile phones as their main devices for internet access. The survey also revealed that 29 per cent of users experienced a complete loss of service at least once per month, while 24 per cent never experienced such outages. Of those reporting poor connection, ten per cent noticed issues most frequently between 8pm and 10pm, and 82 per cent identified ongoing operational problems as the main cause. Despite that, satisfaction with providers’ handling of complaints improved to 7.5 out of ten, compared to 7.4 in the previous two years. The primary reasons consumers switched providers were cheaper rates at 35 per cent, poor network quality at 30 per cent, and increases in fixed service costs at 17 per cent. [TYPE] => HTML ) [DESCRIPTION] => [VALUE_ENUM] => [VALUE_XML_ID] => [VALUE_SORT] => [~VALUE] => Array ( [TEXT] => Consumer satisfaction with internet services in Cyprus remained high in 2025, a survey conducted by the Communications Commissioner showed on Tuesday. The questionnaire, prepared by the commissioner’s market observatory team, surveyed 1,201 individuals – 801 from urban areas and 400 from rural – between July 30 and August 8. Satisfaction with permanent internet services reached 8.3 out of ten this year, a slight increase of 0.1 from 2024. However, satisfaction with the quality and price of the service dropped by 0.1 from the 7.6 out of ten compared to the previous three years. The survey found that 80 per cent of respondents were unaware of their internet performance details as specified in provider agreements, marking a four per cent increase from last year. Specifically, 50 per cent did not know their download speed, and 62 per cent were unaware of their upload speed. Despite this, the proportion of users who do not measure their internet performance fell significantly, from eight in ten in previous years to six in ten this year. Consumers rated their satisfaction with upload and download speeds, as well as network response time, at 7.9 out of ten, and overall reliability at 8.1 out of ten. Among users, 88 per cent primarily accessed the internet via wireless connections (wifi), and 78 per cent used mobile phones as their main devices for internet access. The survey also revealed that 29 per cent of users experienced a complete loss of service at least once per month, while 24 per cent never experienced such outages. Of those reporting poor connection, ten per cent noticed issues most frequently between 8pm and 10pm, and 82 per cent identified ongoing operational problems as the main cause. Despite that, satisfaction with providers’ handling of complaints improved to 7.5 out of ten, compared to 7.4 in the previous two years. The primary reasons consumers switched providers were cheaper rates at 35 per cent, poor network quality at 30 per cent, and increases in fixed service costs at 17 per cent. 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[VALUE] => cyprus-mail.com [DESCRIPTION] => [VALUE_ENUM] => [VALUE_XML_ID] => [VALUE_SORT] => [~VALUE] => cyprus-mail.com [~DESCRIPTION] => [~NAME] => Источник [~DEFAULT_VALUE] => russiancyprus ) [IS_SENT_TO_CHANEL] => Array ( [ID] => 167 [TIMESTAMP_X] => 2020-06-25 17:42:19 [IBLOCK_ID] => 2 [NAME] => Is sent to telegram [ACTIVE] => Y [SORT] => 500 [CODE] => IS_SENT_TO_CHANEL [DEFAULT_VALUE] => [PROPERTY_TYPE] => N [ROW_COUNT] => 1 [COL_COUNT] => 30 [LIST_TYPE] => L [MULTIPLE] => N [XML_ID] => [FILE_TYPE] => [MULTIPLE_CNT] => 5 [TMP_ID] => [LINK_IBLOCK_ID] => 0 [WITH_DESCRIPTION] => N [SEARCHABLE] => N [FILTRABLE] => N [IS_REQUIRED] => N [VERSION] => 1 [USER_TYPE] => [USER_TYPE_SETTINGS] => [HINT] => [PROPERTY_VALUE_ID] => 125689 [VALUE] => 1 [DESCRIPTION] => [VALUE_ENUM] => [VALUE_XML_ID] => [VALUE_SORT] => [~VALUE] => 1 [~DESCRIPTION] => [~NAME] => Is sent to telegram [~DEFAULT_VALUE] => ) [YANDEX_TASK_ID_THEME] => Array ( [ID] => 285 [TIMESTAMP_X] => 2025-01-20 21:25:08 [IBLOCK_ID] => 2 [NAME] => YANDEX TASK ID FOR THEME [ACTIVE] => Y [SORT] => 900 [CODE] => YANDEX_TASK_ID_THEME [DEFAULT_VALUE] => [PROPERTY_TYPE] => S [ROW_COUNT] => 1 [COL_COUNT] => 30 [LIST_TYPE] => L [MULTIPLE] => N [XML_ID] => [FILE_TYPE] => [MULTIPLE_CNT] => 5 [TMP_ID] => [LINK_IBLOCK_ID] => 0 [WITH_DESCRIPTION] => N [SEARCHABLE] => N [FILTRABLE] => N [IS_REQUIRED] => N [VERSION] => 1 [USER_TYPE] => [USER_TYPE_SETTINGS] => [HINT] => [PROPERTY_VALUE_ID] => 125671 [VALUE] => d7qr834m09loes0ab7ui [DESCRIPTION] => [VALUE_ENUM] => [VALUE_XML_ID] => [VALUE_SORT] => [~VALUE] => d7qr834m09loes0ab7ui [~DESCRIPTION] => [~NAME] => YANDEX TASK ID FOR THEME [~DEFAULT_VALUE] => ) [YANDEX_TASK_ID] => Array ( [ID] => 284 [TIMESTAMP_X] => 2025-01-20 20:37:32 [IBLOCK_ID] => 2 [NAME] => YANDEX TASK ID [ACTIVE] => Y [SORT] => 1000 [CODE] => YANDEX_TASK_ID [DEFAULT_VALUE] => [PROPERTY_TYPE] => S [ROW_COUNT] => 1 [COL_COUNT] => 30 [LIST_TYPE] => L [MULTIPLE] => N [XML_ID] => [FILE_TYPE] => [MULTIPLE_CNT] => 5 [TMP_ID] => [LINK_IBLOCK_ID] => 0 [WITH_DESCRIPTION] => N [SEARCHABLE] => N [FILTRABLE] => N [IS_REQUIRED] => N [VERSION] => 1 [USER_TYPE] => [USER_TYPE_SETTINGS] => [HINT] => [PROPERTY_VALUE_ID] => 125672 [VALUE] => d7q3uck0r0hbg22rp8fd [DESCRIPTION] => [VALUE_ENUM] => [VALUE_XML_ID] => [VALUE_SORT] => [~VALUE] => d7q3uck0r0hbg22rp8fd [~DESCRIPTION] => [~NAME] => YANDEX TASK ID [~DEFAULT_VALUE] => ) ) [DISPLAY_PROPERTIES] => Array ( ) [IBLOCK] => Array ( [ID] => 2 [~ID] => 2 [TIMESTAMP_X] => 20.01.2025 22:57:06 [~TIMESTAMP_X] => 20.01.2025 22:57:06 [IBLOCK_TYPE_ID] => news [~IBLOCK_TYPE_ID] => news [LID] => s1 [~LID] => s1 [CODE] => infoportal_news_s1 [~CODE] => infoportal_news_s1 [NAME] => Новости [~NAME] => Новости [ACTIVE] => Y [~ACTIVE] => Y [SORT] => 500 [~SORT] => 500 [LIST_PAGE_URL] => /news/ [~LIST_PAGE_URL] => /news/ [DETAIL_PAGE_URL] => #SITE_DIR#/news/#SECTION_CODE#/#CODE#/ [~DETAIL_PAGE_URL] => #SITE_DIR#/news/#SECTION_CODE#/#CODE#/ [SECTION_PAGE_URL] => #SITE_DIR#/news/#CODE#/ [~SECTION_PAGE_URL] => #SITE_DIR#/news/#CODE#/ [PICTURE] => [~PICTURE] => [DESCRIPTION] => [~DESCRIPTION] => [DESCRIPTION_TYPE] => text [~DESCRIPTION_TYPE] => text [RSS_TTL] => 24 [~RSS_TTL] => 24 [RSS_ACTIVE] => Y [~RSS_ACTIVE] => Y [RSS_FILE_ACTIVE] => N [~RSS_FILE_ACTIVE] => N [RSS_FILE_LIMIT] => 0 [~RSS_FILE_LIMIT] => 0 [RSS_FILE_DAYS] => 0 [~RSS_FILE_DAYS] => 0 [RSS_YANDEX_ACTIVE] => N [~RSS_YANDEX_ACTIVE] => N [XML_ID] => infoportal_news_s1 [~XML_ID] => infoportal_news_s1 [TMP_ID] => adf9113ce97738184efe133d53e3d656 [~TMP_ID] => adf9113ce97738184efe133d53e3d656 [INDEX_ELEMENT] => Y [~INDEX_ELEMENT] => Y [INDEX_SECTION] => N [~INDEX_SECTION] => N [WORKFLOW] => N [~WORKFLOW] => N [BIZPROC] => N [~BIZPROC] => N [SECTION_CHOOSER] => L [~SECTION_CHOOSER] => L [LIST_MODE] => [~LIST_MODE] => [RIGHTS_MODE] => S [~RIGHTS_MODE] => S [SECTION_PROPERTY] => [~SECTION_PROPERTY] => [PROPERTY_INDEX] => [~PROPERTY_INDEX] => [VERSION] => 1 [~VERSION] => 1 [LAST_CONV_ELEMENT] => 0 [~LAST_CONV_ELEMENT] => 0 [SOCNET_GROUP_ID] => [~SOCNET_GROUP_ID] => [EDIT_FILE_BEFORE] => [~EDIT_FILE_BEFORE] => [EDIT_FILE_AFTER] => [~EDIT_FILE_AFTER] => [SECTIONS_NAME] => Разделы [~SECTIONS_NAME] => Разделы [SECTION_NAME] => Раздел [~SECTION_NAME] => Раздел [ELEMENTS_NAME] => Новости [~ELEMENTS_NAME] => Новости [ELEMENT_NAME] => Новость [~ELEMENT_NAME] => Новость [EXTERNAL_ID] => infoportal_news_s1 [~EXTERNAL_ID] => infoportal_news_s1 [LANG_DIR] => / [~LANG_DIR] => / [SERVER_NAME] => russiancyprus.news [~SERVER_NAME] => russiancyprus.news ) [SECTION] => Array ( [PATH] => Array ( [0] => Array ( [ID] => 2 [~ID] => 2 [TIMESTAMP_X] => 2025-01-20 22:54:27 [~TIMESTAMP_X] => 2025-01-20 22:54:27 [MODIFIED_BY] => 1 [~MODIFIED_BY] => 1 [DATE_CREATE] => 2015-04-24 10:15:32 [~DATE_CREATE] => 2015-04-24 10:15:32 [CREATED_BY] => 1 [~CREATED_BY] => 1 [IBLOCK_ID] => 2 [~IBLOCK_ID] => 2 [IBLOCK_SECTION_ID] => [~IBLOCK_SECTION_ID] => [ACTIVE] => Y [~ACTIVE] => Y [GLOBAL_ACTIVE] => Y [~GLOBAL_ACTIVE] => Y [SORT] => 5 [~SORT] => 5 [NAME] => Общество и политика [~NAME] => Общество и политика [PICTURE] => [~PICTURE] => [LEFT_MARGIN] => 1 [~LEFT_MARGIN] => 1 [RIGHT_MARGIN] => 2 [~RIGHT_MARGIN] => 2 [DEPTH_LEVEL] => 1 [~DEPTH_LEVEL] => 1 [DESCRIPTION] => [~DESCRIPTION] => [DESCRIPTION_TYPE] => text [~DESCRIPTION_TYPE] => text [SEARCHABLE_CONTENT] => Общество и политика [~SEARCHABLE_CONTENT] => Общество и политика [CODE] => society [~CODE] => society [XML_ID] => 111 [~XML_ID] => 111 [TMP_ID] => [~TMP_ID] => [DETAIL_PICTURE] => [~DETAIL_PICTURE] => [SOCNET_GROUP_ID] => [~SOCNET_GROUP_ID] => [LIST_PAGE_URL] => /news/ [~LIST_PAGE_URL] => /news/ [SECTION_PAGE_URL] => /news/society/ [~SECTION_PAGE_URL] => /news/society/ [IBLOCK_TYPE_ID] => news [~IBLOCK_TYPE_ID] => news [IBLOCK_CODE] => infoportal_news_s1 [~IBLOCK_CODE] => infoportal_news_s1 [IBLOCK_EXTERNAL_ID] => infoportal_news_s1 [~IBLOCK_EXTERNAL_ID] => infoportal_news_s1 [EXTERNAL_ID] => 111 [~EXTERNAL_ID] => 111 [IPROPERTY_VALUES] => Array ( ) ) ) ) [SECTION_URL] => /news/society/ [ITEMS_THEME] => Array ( ) )