Array ( [PREVIEW_PICTURE] => [~PREVIEW_PICTURE] => [ID] => 39961 [~ID] => 39961 [NAME] => Кипрская почта запускает систему автоматизированного обслуживания клиентов [~NAME] => Кипрская почта запускает систему автоматизированного обслуживания клиентов [IBLOCK_ID] => 2 [~IBLOCK_ID] => 2 [IBLOCK_SECTION_ID] => 2 [~IBLOCK_SECTION_ID] => 2 [DETAIL_TEXT] => Почтовая служба официально запустила во вторник новую автоматизированную систему, направленную на модернизацию обслуживания клиентов.

Система, представленная в районном почтовом отделении Никосии, объединяет передовые технологии для оптимизации операций, снижения административной нагрузки и улучшения качества обслуживания как для населения, так и для сотрудников.

На презентации присутствовали министр связи и работ Алексис Вафеадес, заместитель министра инноваций Никодемос Дамиану и заместитель директора почтовой службы Павлос Павлидес.

Вафеадес подчеркнул, что система знаменует собой значительный шаг к более прозрачному обслуживанию и укреплению доверия населения к правительству.

Он добавил, что проект стал возможен благодаря тесному сотрудничеству между соответствующими ведомствами и министерствами.

Дамиану сказал, что система предоставляет сотрудникам инструменты для сосредоточения на индивидуальном обслуживании, одновременно обеспечивая единую и безопасную платформу для всех почтовых операций.

Автоматизированная система оснащена модернизированными пунктами обслуживания, оборудованными сенсорными экранами, прецизионными весами, принтерами и терминалами для оплаты картами.

В интервью Cyprus Mail Павлидес сообщил, что система сейчас эффективно работает во всех 51 почтовом отделении острова. Она не заменила марки, но чем больше людей будет её использовать, тем меньше марок потребуется.

Новый онлайн-портал также позволит населению управлять отправлениями, оплачивать почтовые сборы, арендовать почтовые ящики и пользоваться другими услугами удалённо.

Корпоративные клиенты, в свою очередь, получают доступ к массовым доставкам, выставлению счетов и интеграции с электронной коммерцией.

Чиновники подчеркнули, что инициатива повысит производительность и сократит бюрократическую волокиту.

Запуск знаменует собой важный шаг на пути к созданию цифровой почтовой службы, направленной на предоставление более быстрых и эффективных услуг. [~DETAIL_TEXT] => Почтовая служба официально запустила во вторник новую автоматизированную систему, направленную на модернизацию обслуживания клиентов.

Система, представленная в районном почтовом отделении Никосии, объединяет передовые технологии для оптимизации операций, снижения административной нагрузки и улучшения качества обслуживания как для населения, так и для сотрудников.

На презентации присутствовали министр связи и работ Алексис Вафеадес, заместитель министра инноваций Никодемос Дамиану и заместитель директора почтовой службы Павлос Павлидес.

Вафеадес подчеркнул, что система знаменует собой значительный шаг к более прозрачному обслуживанию и укреплению доверия населения к правительству.

Он добавил, что проект стал возможен благодаря тесному сотрудничеству между соответствующими ведомствами и министерствами.

Дамиану сказал, что система предоставляет сотрудникам инструменты для сосредоточения на индивидуальном обслуживании, одновременно обеспечивая единую и безопасную платформу для всех почтовых операций.

Автоматизированная система оснащена модернизированными пунктами обслуживания, оборудованными сенсорными экранами, прецизионными весами, принтерами и терминалами для оплаты картами.

В интервью Cyprus Mail Павлидес сообщил, что система сейчас эффективно работает во всех 51 почтовом отделении острова. Она не заменила марки, но чем больше людей будет её использовать, тем меньше марок потребуется.

Новый онлайн-портал также позволит населению управлять отправлениями, оплачивать почтовые сборы, арендовать почтовые ящики и пользоваться другими услугами удалённо.

Корпоративные клиенты, в свою очередь, получают доступ к массовым доставкам, выставлению счетов и интеграции с электронной коммерцией.

Чиновники подчеркнули, что инициатива повысит производительность и сократит бюрократическую волокиту.

Запуск знаменует собой важный шаг на пути к созданию цифровой почтовой службы, направленной на предоставление более быстрых и эффективных услуг. [DETAIL_TEXT_TYPE] => html [~DETAIL_TEXT_TYPE] => html [PREVIEW_TEXT] => Почтовая служба официально запустила во вторник новую автоматизированную систему... [~PREVIEW_TEXT] => Почтовая служба официально запустила во вторник новую автоматизированную систему... [PREVIEW_TEXT_TYPE] => html [~PREVIEW_TEXT_TYPE] => html [DETAIL_PICTURE] => [~DETAIL_PICTURE] => [ACTIVE_FROM] => 02.12.2025 15:40:00 [~ACTIVE_FROM] => 02.12.2025 15:40:00 [LIST_PAGE_URL] => /news/ [~LIST_PAGE_URL] => /news/ [DETAIL_PAGE_URL] => /news/society/cyprus-post-launches-automated-customer-service-system/ [~DETAIL_PAGE_URL] => /news/society/cyprus-post-launches-automated-customer-service-system/ [LANG_DIR] => / [~LANG_DIR] => / [CODE] => cyprus-post-launches-automated-customer-service-system [~CODE] => cyprus-post-launches-automated-customer-service-system [EXTERNAL_ID] => 39961 [~EXTERNAL_ID] => 39961 [IBLOCK_TYPE_ID] => news [~IBLOCK_TYPE_ID] => news [IBLOCK_CODE] => infoportal_news_s1 [~IBLOCK_CODE] => infoportal_news_s1 [IBLOCK_EXTERNAL_ID] => infoportal_news_s1 [~IBLOCK_EXTERNAL_ID] => infoportal_news_s1 [LID] => s1 [~LID] => s1 [NAV_RESULT] => [DISPLAY_ACTIVE_FROM] => 2 Декабря 2025 [IPROPERTY_VALUES] => Array ( ) [FIELDS] => Array ( [PREVIEW_PICTURE] => ) [PROPERTIES] => Array ( [ORIGINAL_URL] => Array ( [ID] => 51 [TIMESTAMP_X] => 2017-10-03 13:37:23 [IBLOCK_ID] => 2 [NAME] => Ссылка на сайте-источнике [ACTIVE] => Y [SORT] => 10 [CODE] => ORIGINAL_URL [DEFAULT_VALUE] => [PROPERTY_TYPE] => S [ROW_COUNT] => 1 [COL_COUNT] => 30 [LIST_TYPE] => L [MULTIPLE] => N [XML_ID] => [FILE_TYPE] => [MULTIPLE_CNT] => 5 [TMP_ID] => [LINK_IBLOCK_ID] => 0 [WITH_DESCRIPTION] => N [SEARCHABLE] => N [FILTRABLE] => N [IS_REQUIRED] => N [VERSION] => 1 [USER_TYPE] => [USER_TYPE_SETTINGS] => [HINT] => [PROPERTY_VALUE_ID] => 128196 [VALUE] => /2025/12/02/cyprus-post-launches-automated-customer-service-system [DESCRIPTION] => [VALUE_ENUM] => [VALUE_XML_ID] => [VALUE_SORT] => [~VALUE] => /2025/12/02/cyprus-post-launches-automated-customer-service-system [~DESCRIPTION] => [~NAME] => Ссылка на сайте-источнике [~DEFAULT_VALUE] => ) [THEME_EN] => Array ( [ID] => 280 [TIMESTAMP_X] => 2025-01-08 18:01:42 [IBLOCK_ID] => 2 [NAME] => Тема (en) [ACTIVE] => Y [SORT] => 20 [CODE] => THEME_EN [DEFAULT_VALUE] => [PROPERTY_TYPE] => S [ROW_COUNT] => 1 [COL_COUNT] => 30 [LIST_TYPE] => L [MULTIPLE] => N [XML_ID] => [FILE_TYPE] => [MULTIPLE_CNT] => 5 [TMP_ID] => [LINK_IBLOCK_ID] => 0 [WITH_DESCRIPTION] => Y [SEARCHABLE] => N [FILTRABLE] => Y [IS_REQUIRED] => N [VERSION] => 1 [USER_TYPE] => [USER_TYPE_SETTINGS] => [HINT] => [PROPERTY_VALUE_ID] => 128198 [VALUE] => Cyprus Post launches automated customer service system [DESCRIPTION] => [VALUE_ENUM] => [VALUE_XML_ID] => [VALUE_SORT] => [~VALUE] => Cyprus Post launches automated customer service system [~DESCRIPTION] => [~NAME] => Тема (en) [~DEFAULT_VALUE] => ) [TEXT_EN] => Array ( [ID] => 281 [TIMESTAMP_X] => 2025-01-08 18:01:42 [IBLOCK_ID] => 2 [NAME] => Текст новости (en) [ACTIVE] => Y [SORT] => 40 [CODE] => TEXT_EN [DEFAULT_VALUE] => [PROPERTY_TYPE] => S [ROW_COUNT] => 1 [COL_COUNT] => 30 [LIST_TYPE] => L [MULTIPLE] => N [XML_ID] => [FILE_TYPE] => [MULTIPLE_CNT] => 5 [TMP_ID] => [LINK_IBLOCK_ID] => 0 [WITH_DESCRIPTION] => Y [SEARCHABLE] => N [FILTRABLE] => Y [IS_REQUIRED] => N [VERSION] => 1 [USER_TYPE] => HTML [USER_TYPE_SETTINGS] => Array ( [height] => 200 ) [HINT] => [PROPERTY_VALUE_ID] => 128199 [VALUE] => Array ( [TEXT] => The postal service officially launched a new automated system on Tuesday aimed at modernising its customer service. The system, presented at the Nicosia district post office, integrates advanced technology to streamline transactions, reduce administrative workload, and enhance both public and staff experience. The unveiling was attended by Communications and Works Minister Alexis Vafeades, Deputy Innovation Minister Nicodemos Damianou, and deputy director of the postal service Pavlos Pavlides. Vafeades highlighted that the system marks a significant step towards a more transparent service while reinforcing public trust in government. He added that the project was made possible through close collaboration between relevant departments and ministries. Damianou said the system provides staff with tools to focus on personalised service while also ensuring a unified, secure platform for all postal operations. The automated system features upgraded service points equipped with touchscreens, precision scales, printers and card payment terminals. Speaking to the Cyprus Mail, Pavlides said the system is now operating effectively in all 51 post offices island wide. It has not replaced stamps, but the more people that use it will be reflected in fewer stamps. A new online portal will also allows the public to manage shipments, pay postal fees, rent PO boxes, and handle other services remotely. Corporate clients in turn gain access to bulk shipping, invoicing, and e-commerce integration. Officials emphasised that the initiative will increase productivity and reduce bureaucratic backlog. The launch marks a major step toward a digital postal service, aiming to provide faster, more efficient services. [TYPE] => HTML ) [DESCRIPTION] => [VALUE_ENUM] => [VALUE_XML_ID] => [VALUE_SORT] => [~VALUE] => Array ( [TEXT] => The postal service officially launched a new automated system on Tuesday aimed at modernising its customer service. The system, presented at the Nicosia district post office, integrates advanced technology to streamline transactions, reduce administrative workload, and enhance both public and staff experience. The unveiling was attended by Communications and Works Minister Alexis Vafeades, Deputy Innovation Minister Nicodemos Damianou, and deputy director of the postal service Pavlos Pavlides. Vafeades highlighted that the system marks a significant step towards a more transparent service while reinforcing public trust in government. He added that the project was made possible through close collaboration between relevant departments and ministries. Damianou said the system provides staff with tools to focus on personalised service while also ensuring a unified, secure platform for all postal operations. The automated system features upgraded service points equipped with touchscreens, precision scales, printers and card payment terminals. Speaking to the Cyprus Mail, Pavlides said the system is now operating effectively in all 51 post offices island wide. It has not replaced stamps, but the more people that use it will be reflected in fewer stamps. A new online portal will also allows the public to manage shipments, pay postal fees, rent PO boxes, and handle other services remotely. Corporate clients in turn gain access to bulk shipping, invoicing, and e-commerce integration. Officials emphasised that the initiative will increase productivity and reduce bureaucratic backlog. The launch marks a major step toward a digital postal service, aiming to provide faster, more efficient services. 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[TMP_ID] => [LINK_IBLOCK_ID] => 0 [WITH_DESCRIPTION] => N [SEARCHABLE] => N [FILTRABLE] => N [IS_REQUIRED] => N [VERSION] => 1 [USER_TYPE] => [USER_TYPE_SETTINGS] => [HINT] => [PROPERTY_VALUE_ID] => 128201 [VALUE] => d7qcjqd4tdo3np30e41g [DESCRIPTION] => [VALUE_ENUM] => [VALUE_XML_ID] => [VALUE_SORT] => [~VALUE] => d7qcjqd4tdo3np30e41g [~DESCRIPTION] => [~NAME] => YANDEX TASK ID [~DEFAULT_VALUE] => ) ) [DISPLAY_PROPERTIES] => Array ( ) [IBLOCK] => Array ( [ID] => 2 [~ID] => 2 [TIMESTAMP_X] => 20.01.2025 22:57:06 [~TIMESTAMP_X] => 20.01.2025 22:57:06 [IBLOCK_TYPE_ID] => news [~IBLOCK_TYPE_ID] => news [LID] => s1 [~LID] => s1 [CODE] => infoportal_news_s1 [~CODE] => infoportal_news_s1 [NAME] => Новости [~NAME] => Новости [ACTIVE] => Y [~ACTIVE] => Y [SORT] => 500 [~SORT] => 500 [LIST_PAGE_URL] => /news/ [~LIST_PAGE_URL] => /news/ [DETAIL_PAGE_URL] => #SITE_DIR#/news/#SECTION_CODE#/#CODE#/ [~DETAIL_PAGE_URL] => #SITE_DIR#/news/#SECTION_CODE#/#CODE#/ [SECTION_PAGE_URL] => #SITE_DIR#/news/#CODE#/ [~SECTION_PAGE_URL] => #SITE_DIR#/news/#CODE#/ [PICTURE] => [~PICTURE] => [DESCRIPTION] => [~DESCRIPTION] => [DESCRIPTION_TYPE] => text [~DESCRIPTION_TYPE] => text [RSS_TTL] => 24 [~RSS_TTL] => 24 [RSS_ACTIVE] => Y [~RSS_ACTIVE] => Y [RSS_FILE_ACTIVE] => N [~RSS_FILE_ACTIVE] => N [RSS_FILE_LIMIT] => 0 [~RSS_FILE_LIMIT] => 0 [RSS_FILE_DAYS] => 0 [~RSS_FILE_DAYS] => 0 [RSS_YANDEX_ACTIVE] => N [~RSS_YANDEX_ACTIVE] => N [XML_ID] => infoportal_news_s1 [~XML_ID] => infoportal_news_s1 [TMP_ID] => adf9113ce97738184efe133d53e3d656 [~TMP_ID] => adf9113ce97738184efe133d53e3d656 [INDEX_ELEMENT] => Y [~INDEX_ELEMENT] => Y [INDEX_SECTION] => N [~INDEX_SECTION] => N [WORKFLOW] => N [~WORKFLOW] => N [BIZPROC] => N [~BIZPROC] => N [SECTION_CHOOSER] => L [~SECTION_CHOOSER] => L [LIST_MODE] => [~LIST_MODE] => [RIGHTS_MODE] => S [~RIGHTS_MODE] => S [SECTION_PROPERTY] => [~SECTION_PROPERTY] => [PROPERTY_INDEX] => [~PROPERTY_INDEX] => [VERSION] => 1 [~VERSION] => 1 [LAST_CONV_ELEMENT] => 0 [~LAST_CONV_ELEMENT] => 0 [SOCNET_GROUP_ID] => [~SOCNET_GROUP_ID] => [EDIT_FILE_BEFORE] => [~EDIT_FILE_BEFORE] => [EDIT_FILE_AFTER] => [~EDIT_FILE_AFTER] => [SECTIONS_NAME] => Разделы [~SECTIONS_NAME] => Разделы [SECTION_NAME] => Раздел [~SECTION_NAME] => Раздел [ELEMENTS_NAME] => Новости [~ELEMENTS_NAME] => Новости [ELEMENT_NAME] => Новость [~ELEMENT_NAME] => Новость [EXTERNAL_ID] => infoportal_news_s1 [~EXTERNAL_ID] => infoportal_news_s1 [LANG_DIR] => / [~LANG_DIR] => / [SERVER_NAME] => russiancyprus.news [~SERVER_NAME] => russiancyprus.news ) [SECTION] => Array ( [PATH] => Array ( [0] => Array ( [ID] => 2 [~ID] => 2 [TIMESTAMP_X] => 2025-01-20 22:54:27 [~TIMESTAMP_X] => 2025-01-20 22:54:27 [MODIFIED_BY] => 1 [~MODIFIED_BY] => 1 [DATE_CREATE] => 2015-04-24 10:15:32 [~DATE_CREATE] => 2015-04-24 10:15:32 [CREATED_BY] => 1 [~CREATED_BY] => 1 [IBLOCK_ID] => 2 [~IBLOCK_ID] => 2 [IBLOCK_SECTION_ID] => [~IBLOCK_SECTION_ID] => [ACTIVE] => Y [~ACTIVE] => Y [GLOBAL_ACTIVE] => Y [~GLOBAL_ACTIVE] => Y [SORT] => 5 [~SORT] => 5 [NAME] => Общество и политика [~NAME] => Общество и политика [PICTURE] => [~PICTURE] => [LEFT_MARGIN] => 1 [~LEFT_MARGIN] => 1 [RIGHT_MARGIN] => 2 [~RIGHT_MARGIN] => 2 [DEPTH_LEVEL] => 1 [~DEPTH_LEVEL] => 1 [DESCRIPTION] => [~DESCRIPTION] => [DESCRIPTION_TYPE] => text [~DESCRIPTION_TYPE] => text [SEARCHABLE_CONTENT] => Общество и политика [~SEARCHABLE_CONTENT] => Общество и политика [CODE] => society [~CODE] => society [XML_ID] => 111 [~XML_ID] => 111 [TMP_ID] => [~TMP_ID] => [DETAIL_PICTURE] => [~DETAIL_PICTURE] => [SOCNET_GROUP_ID] => [~SOCNET_GROUP_ID] => [LIST_PAGE_URL] => /news/ [~LIST_PAGE_URL] => /news/ [SECTION_PAGE_URL] => /news/society/ [~SECTION_PAGE_URL] => /news/society/ [IBLOCK_TYPE_ID] => news [~IBLOCK_TYPE_ID] => news [IBLOCK_CODE] => infoportal_news_s1 [~IBLOCK_CODE] => infoportal_news_s1 [IBLOCK_EXTERNAL_ID] => infoportal_news_s1 [~IBLOCK_EXTERNAL_ID] => infoportal_news_s1 [EXTERNAL_ID] => 111 [~EXTERNAL_ID] => 111 [IPROPERTY_VALUES] => Array ( ) ) ) ) [SECTION_URL] => /news/society/ [ITEMS_THEME] => Array ( ) )